Help Center
Find your answers here
Are you looking for more information about any of our products and services or about a pending order?
Check out our list of frequently asked questions for some quick answers. If you don't find an answer, please contact us and we will get back to you as soon as possible.
What payment methods are accepted?
Main credit card brands, including Mastercard, Visa, American Express, Discover, JCB, Elo and Hipercard.
How it works?
Both bamboo and candles are prepared following orders made on the website or by contact. These can also be ready in stock, speeding up the process. Shipping is done by me to your address. If you have any problems or questions, I am available via contact details.
I'm outside of Ireland, can I still buy?
Unfortunately I still do not ship outside of Ireland. But I'm working on expanding my business and looking forward to shipping my products to other countries.
Still in doubt?
